Frequently asked questions

Everything people ask us about SalazonArte, our stall in Valencia's Central Market and our online shop. If you can't find what you're looking for, email us at info@salazonarte.com or WhatsApp us on +34 640 29 92 51.

The shop

Where is SalazonArte?

In Valencia's Central Market (Mercado Central), stalls 88 and 105 to 109, Plaza Ciudad de Brujas s/n, 46001 Valencia. We are inside the market, a few steps from the Silk Exchange (Lonja de la Seda).

What are your opening hours?

Monday to Saturday, 7:00 to 15:00. Closed on Sundays and public holidays.

What do you sell?

Olives and pickles, both made in-house and carefully selected, gildas and banderillas, Cantabrian anchovies, boquerones (white anchovies), mojama and tuna roe, salt cod, cured fish, preserves, olive oils, wines and vermouth.

Where can I buy gildas in Valencia?

At our stall in the Central Market we make gildas and banderillas every day: pickled chilli, olive and anchovy, plus other house combinations. You can also order them at salazonarte.com.

Do you speak English?

Yes. Many of our customers are visitors from abroad and we're happy to serve you in English.

Do you supply restaurants and bars?

Yes, we supply restaurants and bars in Valencia. Email info@salazonarte.com with what you need and we'll send you our terms.

Products

What is a gilda?

A Basque pintxo made of a pickled chilli, an olive and an anchovy on a cocktail stick. It's one of the classic Spanish bar snacks.

What is mojama?

Salted, air-cured tuna loin, traditional on the coasts of Andalusia and eastern Spain. It's eaten thinly sliced with a drizzle of olive oil and almonds.

How should I store olives once opened?

In the fridge, always covered in their brine or dressing, so they keep their texture and flavour. Follow the date and instructions on the label.

And anchovies and mojama?

In the fridge, between 0 and 5 °C. Anchovies should always be covered in oil. Once opened, wrap mojama or cover it with oil so it doesn't dry out.

Where can I see ingredients and allergens?

On each product page at salazonarte.com. At the stall, ask any of our team or scan the QR code on the counter. Many of our products contain fish, and some contain sulphites or lupin: always check the product page if you have an allergy.

Has the raw, salted or marinated fish been frozen?

Yes. All our fish has been frozen beforehand to eliminate the risk of anisakis, as required by Spanish Royal Decree 1021/2022. It is safe to eat raw, salted, marinated or pickled.

Orders and delivery

Where do you deliver?

We deliver to mainland Spain and the Balearic Islands, and to the countries listed below. We don't deliver to the Canary Islands, Ceuta or Melilla.

How much is delivery?

How long does delivery take?

Usually 1 to 2 working days in mainland Spain. When your order ships, we email you the tracking number.

Can I collect my order at the stall?

Yes. Choose local pickup at checkout. Collect your order at stalls 88 and 105-109 in the Central Market, Monday to Saturday from 7:00 to 15:00. Bring your order number.

How can I pay?

By card and with the other methods shown at checkout. Payment is secure and we don't store your card details.

Can I get an invoice?

Yes. Email info@salazonarte.com with your order number and billing details.

Returns and issues

Can I return an order?

Fresh and chilled products can't be returned under the right of withdrawal, because they spoil quickly. Long-life packaged products (olive oils, wines, sealed preserves) can be returned within 14 days. See our returns policy for details.

What if my order arrives damaged or wrong?

Email info@salazonarte.com with photos of the parcel and the product as soon as you receive it. We'll replace it or refund you, at no cost to you.

Contact

How can I contact you?

Email: info@salazonarte.com · Phone and WhatsApp: +34 640 29 92 51 · In person, at the Central Market.